Personal Information (Privacy) Policy
Scope of statement
The company attaches great importance to your privacy and strives to maintain the confidentiality of your personal information. Please read this privacy statement (hereinafter referred to as the "statement") carefully to understand our company's policies and practices regarding your personal data and how we handle your personal data. This statement applies to individuals who interact with JUNSUI as customers (hereinafter referred to as "you"). This statement explains how Star of Bethlehem Limited (hereinafter referred to as "JUNSUI" or "us") collects, uses and discloses your personal information. It also explains how you can browse and update your personal information, and how to make certain choices about how your personal information is used. This statement is governed by the "Personal Data (Privacy) Ordinance" (Chapter 486 of the Laws of Hong Kong) (hereinafter referred to as the "Privacy Ordinance") and follows its relevant provisions.
This statement covers our online and offline data collection activities, including the personal data we collect through our various channels, such as websites, third-party social networks, and various activities. Please note that we may integrate personal data collected from different sources (such as websites, offline activities). For instance, we will integrate personal data originally collected through different channels. If you want to know how to refuse this process, please refer to Section 9 for more information.
If you fail to provide us with the necessary personal information, we may not be able to provide you with our goods and/or services. If you provide personal information, you agree to our use of your personal information in accordance with this statement. In addition, this statement will be revised from time to time (see section 11).
This statement provides important information in the following areas:
Personal data source
The personal data we collect about you and how we collect your personal data
COOKIES/similar technologies, log files and web beacons
Use of your personal data
Disclosure of your personal data
Retention of your personal data
Storage and/or transmission of your personal data
Your choices about how we use and disclose your personal information
Modification of this statement
Data controllers and contacts
1. Source of Personal Data
This statement applies to the personal data we collect from or about you through the following methods (see section 2) from the following sources:
Customer-oriented websites operated by JUNSUI includes those operated by us under our own domain name/URL (web address) and other websites operated by us on third-party social networks (such as Facebook, Instagram).
Email, SMS and other electronic messages
Electronic communication interactions between you and JUNSUI.
The profile we create
In the course of our interaction with you, we may create personal data about you (for example, your purchase records on our website).
Data from other sources
Third-party social network channels (such as Facebook, Instagram, WhatsApp), market research (if the feedback is not anonymous), and data obtained through public channels.
2. Your personal data we collect and how we collect your personal data
According to the way you interact with JUNSUI (online, offline, via phone, etc.), we will collect the following different types of information from you. We will take reasonable and feasible measures and try our best to avoid collecting irrelevant personal information. Without such information, it is impossible to meet your service requirements.
Personal contact information
This includes any information you provide to us so that we can contact you, such as your name, mailing address, email address, social network information, or phone number.
Demographics and interests
In order for us to improve our products and services in the future, any information describing your demographic or behavioral characteristics, such as your date of birth, age or age range, gender, geographic location (such as residential area), favorite products, Hobbies and interests and family or lifestyle information. In most cases, you can choose not to provide such information.
Information from a computer/mobile device
Any information about the computer system or other technical equipment you use to browse one of our websites, such as the IP address used to connect your computer or device to the network, the type of operating system, and the type and version of the web browser. If you browse a JUNSUI website or application through a mobile device such as a smartphone, the information collected will also include your mobile phone’s unique device identification code, geographic location and other similar mobile device information if permitted.
Website/communication usage information
As you navigate through and interact with our Websites or newsletters, We use automatic data collection technologies to collect certain information about your actions. This includes information such as which links you click on, which pages or content you view and for how long, and other similar information and statistics about your interactions, such as content response times, download errors and length of visits to certain pages. This information is captured using automated technologies such as cookies and web beacons, and is also collected through the use of third party tracking for analytics and advertising purposes. You have the right to object to the use of such technologies, for further details please see Section 4.
Market research and consumer feedback
Any information that you voluntarily share with Us about your experience of using our products and services.
Any content created by you and shared with us through a third-party social network or uploaded to one of our websites, such as photos, videos, personal stories or other similar media or content. Where permitted by applicable laws, we collect and publish consumer-generated content related to various activities, including competitions and other promotional activities, website community features, consumer interactions, and third-party social activities.
Third-party social network information
Any information that you publicly share on third-party social networks (such as Facebook, Instagram), or your personal information on third-party social networks that you allow the third-party social network to share with us, including you Your basic account information (such as name, email address, gender, birthday, current city, profile picture, user ID, friend list, etc.) and any other additional information or activities that you allow third-party social networks to share. Whenever you use the social network functions integrated in the JUNSUI website or whenever you interact with us through a third-party social network, we will receive your third-party social network profile information (or part of it). To learn more about how JUNSUI obtains your information from third-party social networks, or to opt-out of sharing such social network information, please visit the relevant third-party social network websites.
Payment and financial information
Any information we need to fulfill the order or for the purpose you used to place the order, such as your debit card or credit card information (cardholder name, card number, expiration date, etc.) or other payment methods (if this method is available). In any case, we or our payment processing service providers handle payment and financial information in a manner that complies with applicable laws, regulations and security standards.
Communication with JUNSUI
If you contact us, or reflect your opinions to us through "Contact Us", JUNSUI will keep your communication records.
Sensitive personal data
We will process certain sensitive personal data that you provide to us with your explicit consent in advance for marketing purposes such as personalized customization and consumer services. If we process your sensitive personal data for other purposes, we will base it on the following legal basis:
(i) detection and prevention of crime (including the prevention of fraud);
(ii) compliance with applicable laws.
3. COOKIES/similar technologies, log files and web beacons
3.1 What are Cookies?
Cookies are text files that are placed on your computer by websites that you visit. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. They are used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website.
In addition to Cookies, we will also use other similar technologies such as website beacons and pixel labels on our websites. For example, the e-mail we send you may contain an address link that links to the content of our website. If you click on this link, we will track this click to help us understand your product or service preferences so that we can actively improve our customer service experience. Website beacons are usually transparent images embedded in websites or e-mails. With the help of pixel tags in e-mail, we can know whether the e-mail is opened or not.
We use the term "Cookies" throughout this notice to also cover all similar technologies, such as web beacons SDK, log files, pixel tags. See below for details on what information is collected by cookies and how we use that information.
3.2 What types of cookies may be used on the JUNSUI website?
We use the following types of cookies on our website:
Website analysis Cookies
These cookies allow us to measure and analyze how you use our website and mobile platform to improve its functionality and your experience.
Customer preference Cookies
When you are browsing on our sites, these cookies will remember your preferences (like your language or location), and other information you choose to provide to us, so we can help tailor your experience and make it more relevant and personal to you.
Social Media Cookies
These cookies are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns. We may also use the information obtained via these cookies to serve you with advertising that may be of interest to you based on your past online behaviour. We may share this information with other parties, including our partners.
3.3 Manage your Cookies/preferences
You do not need to allow cookies to use or navigate through many parts of JUNSUI Sites although you may not have access to all the features on JUNSUI Sites if you do not accept cookies. You should ensure that your device settings reflect your cookies preferences. You can also set your browser to warn you before accepting cookies or you set it to refuse them.
4. Use of your personal data
The following paragraphs explain the various purposes of our collection and use of your personal data, as well as the corresponding purposes of collecting different types of personal data. Please note that not all of the following uses are related to you.
The purpose of our use of your personal information
We use your personal data for customer service purposes, including responding to your inquiries. This usually requires the use of certain personal contact information and information about the reason for your inquiry (for example, order status, technical issues, product issues/complaints, general issues, etc.).
Contests, marketing and other promotional activities
With your consent (when requested), we use your personal data to provide you with information about goods or services (such as marketing communications or events or promotions). To the extent permitted by applicable laws, this can be done through e-mail, text messages, phone calls, and mail. Some of our advertising campaigns and promotions are run on third-party websites and/or social networks. This use of your personal data is on a voluntary basis, which means you can refuse us to process your personal data for this purpose or withdraw your previous consent. For details on how to modify marketing communications preferences, please refer to Sections 9 and 10 below. For detailed information about our competitions and other promotions, please refer to the official rules or detailed information published by each competition/promotion.
Third-party social network
When you interact with third-party social network functions (such as the "Like" function), we use your personal information to provide you with advertisements and interact with you on third-party social networks. You can learn more about the mechanism of these functions, the personal information we have obtained, and how to opt-out by viewing the privacy statements of the relevant third-party social networks.
Personalized customization (offline and online)
With your consent (when requested), we will use your personal data to
(i) analyze your preferences and habits,
(ii) predict your needs based on our analysis of your personal data,
(iii) improve and personalize your experience on our website,
(iv) ensure that the content of our website is optimized for you and your computer or device,
(v) provide you with targeted advertising and content, and
(vi) allow you to participate in interactive functions.
Based on such information, and after obtaining your consent (when requested), we will also show you specific JUNSUI content or promotional information tailored to your interests. The use of your personal information is on a voluntary basis, which means you can refuse us to process your personal information for this purpose. For details on how to opt-out, please refer to section 10 below.
We use your personal data to process your orders and deliver goods, to inform you of the status of the order, the correct address, and for authentication and other fraud detection activities. This involves the use of certain personal data and payment data.
Other general purposes (such as internal or market research, analysis, security)
In accordance with applicable laws, we will use your personal data for other general business purposes, such as conducting internal or market research and measuring the effectiveness of advertising campaigns.
Legal reasons or mergers/acquisitions
If JUNSUI or its assets are acquired or merged with another company (including through bankruptcy), we will share your personal data with any of our legal successors. We will also disclose your personal data to third parties under the following circumstances:
(i) when required by applicable laws;
(ii) respond to legal procedures/legal proceedings;
(iii) respond to requests from competent law enforcement agencies;
(iv) protect our rights, privacy, safety or property or protection of the public; or
(v) enforce any agreement terms or terms of our website.
5. Disclosure of your personal data
In addition to the JUNSUI entities mentioned in the data controller and contact section (see section 12), we will also share your personal data with the following types of cooperative third-party organizations:
These are external companies that we use to help us operate our business (such as order fulfillment, payment processing, website operations, market research, support services, data analysis, etc.). Service providers and their selected employees are only allowed to access and use your personal information on our behalf in accordance with our instructions to complete the specific tasks that they are required to perform, and must ensure the confidentiality and security of your personal information.
Third-party companies use personal data for their own marketing purposes
Unless with your consent and within the scope permitted by applicable laws, we will not license or sell your personal data to third-party companies for their own marketing purposes. When obtaining your consent, we will disclose their identities to you.
Third-party recipients who use personal information for legal reasons or due to mergers/acquisitions
We will disclose your personal information to third parties for legal reasons or in the case of acquisitions or mergers (please refer to section 5 for details).
6. Retention of your personal data
We will use your personal data within the time period necessary to meet the purpose of collecting your personal data (as described in Section 5 above), unless it is necessary to extend the retention period or require or permit in accordance with applicable laws.
7. Storage and/or transmission of your personal data
We take various reasonable measures (described below) to protect the confidentiality and security of your personal information. However, please note that these protection measures do not apply to information that you choose to share in public areas (such as third-party social networks).
People who can browse your profile
Your personal data will be processed by our authorized staff or agents on the basis of need to know and according to the specific purpose for collecting your personal data.
Measures taken in the operating environment
We store your personal data in an operating environment that takes reasonable security measures to prevent unauthorized browsing. We follow reasonable standards to protect personal data. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we still cannot guarantee the security of data transmission via our website.
8. Your rights
Browse your profile
You have the right to browse and view the information we hold about you, and to request a paper or electronic copy, except for exceptions provided by laws and regulations. You also have the right to obtain information about the source of your personal data.
For this purpose, you can email us and provide information that can prove your identity (when we request it and is permitted by law). If it is not you who made the request, the request will be rejected without providing evidence that the person is legally making the request on your behalf. Please note that any identification information provided to us will only be processed in accordance with applicable laws and within the scope permitted by applicable laws.
Other additional rights
In accordance with the relevant provisions of applicable laws, you can also
(i) request the deletion, correction or amendment of your personal data;
(ii) restrict the use and disclosure of your personal data; and
(iii) withdraw your consent to any of our data processing activities.
Respond to your above request
For your reasonable request, we do not charge fees in principle, but for repeated requests that exceed reasonable limits, we will charge a certain amount of cost depending on the situation. We may reject requests that are unreasonably repeated, require excessive technical means (for example, the need to develop new systems or fundamentally change current practices), bring risks to the legitimate rights and interests of others, or are very unrealistic.
We hope that we can satisfy your questions about the way we process your personal data. However, if you have unresolved concerns, you also have the right to lodge a complaint with the data protection authority.
9. Your choices regarding how we use and disclose your personal information
With regard to the personal information you provide to us, we strive to provide you with a variety of options. The following mechanisms allow you to control your personal information:
You can manage your consent in the following ways:
(i) Through our consent management solution or (ii) reject all or some Cookies/similar technologies through your browser, or to remind you when these technologies are used. Please refer to section 4 above.
Personalized customization (offline and online):
In the case of legal requirements, if you decide that you no longer want to use your personal data to provide you with a personalized experience/targeted advertising and content, you can opt-out at any time by calling / email / WhatsApp.
10. Modification of this statement
We will update this statement if we change the way we process your personal data. We reserve the right to change our practice and this statement at any time. Please check it frequently to learn about any updates or modifications to this statement.
11. Data Controller and Contact
To ask questions or make comments about this statement and our privacy practices, or complaints about our compliance with applicable privacy protection laws, please contact us via email.
We will acknowledge and investigate any complaint about our management of personal data ((including a complaint that We have breached your rights under applicable privacy laws).